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Syrian migrants dislike living in a hotel, feel like in a “prison” and would rather go back to their refugee camps

Syrians feel ‘hopeless’ as government-sponsored refugees in Toronto, mother says

Volunteers worry about 2-tier system as some newcomers face isolation in Canada

CBC News Posted: Jan 25, 2016 8:43 AM ET Last Updated: Jan 26, 2016 6:42 AM ET

Some Syrian refugees sponsored by the government say they're not getting much help in Canada from Immigration Minister John McCallum, right, and would rather go back to their refugee camps overseas, such as this one in Lebanon.

Some Syrian refugees sponsored by the government say they’re not getting much help in Canada from Immigration Minister John McCallum, right, and would rather go back to their refugee camps overseas, such as this one in Lebanon. (Bilal Hussein/Associated Press)

Some government-sponsored Syrian refugees staying at a budget hotel in Toronto say they feel like they’re “trapped in a prison” without hope due to a lack of communication, supplies and assistance. 

Virginia Johnson, one of two volunteers working at the hotel, joined CBC Radio’s Metro Morning on Monday to speak to host Matt Galloway.

Johnson said the refugees have been at the hotel for weeks and have no idea when they will be able to leave. Some of the 85 government-sponsored refugees say they’re not getting much help, and would rather go back to their refugee camps in Jordan and Lebanon. 

“The settlement agencies are overwhelmed,” said Johnson. “There’s a huge opportunity for individuals to step up and help.”

‘I don’t expect them to feel gratitude immediately when they’ve come here — they’re really so isolated.’– Virginia Johnson, volunteer

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“We were told that when we arrived to the hotel that we would only be staying for three to four days maximum. However, things have been changed and we’ve been here for 10 to 11 days, and we’ve been told it could be even longer. The problem is that we have kids and we would rather be outside in a settled house than sitting at a hotel,” Abu-Rukti said.

“We feel like our kids are just stuck here. We go into one room, we eat, and then we return to other room and just go to bed. Our kids don’t have anywhere to play, nowhere to go out. We feel like we’re just trapped in a prison.”

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“There is nothing unusual about a stay of several weeks in transitional accommodation … Government-assisted refugees receive a one-time startup allowance plus monthly income support for their first year in Canada.

“Private sponsors will be fully occupied in addressing the needs of the persons they sponsor and who will be travelling to Canada in due course,” the email said.

‘2 classes of refugees’

However, Kate Bate, a Canadian who has been doing volunteer work, said some newcomers feel isolated.

 

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Virginia Johnson and Kate Bate

Virginia Johnson, left, and Kate Bate, the independent volunteers who’ve been helping 15 refugee families at the downtown Toronto hotel, are concerned about some government-sponsored refugees. (Kaitlin Wright/CBC)

 

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‘It must be very scary’

Johnson said people are struggling to address basic issues such as winter boots to go outside, for children who have never before experienced a Canadian winter.

Even something as simple as getting medical help for a young one who isn’t feeling well is difficult for the newcomers, who are struggling to adapt to the new language, cold conditions and lack of support, she said.

Johnson said she had to help bring some children to Toronto’s Hospital for Sick Children after a Syrian man approached her for help. It was later discovered the children were dealing with a bacterial infection.

“They’re scared, it must be very scary,” she said. “I don’t expect them to feel gratitude immediately when they’ve come here — they’re really so isolated … their kids are dying to go outside and play and they can’t.”

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For the Syrian mother, the isolation is taking a toll.

“I feel even though we chose to come out to Canada and it was something that we chose to do, it was our right and we chose it, however, it’s not what we expected and it’s not what we thought we would come into,” said Abu-Rukti.

“Maybe this isn’t where I should be. Another lady asked to return and the Canadian Embassy said: ‘There is no way you guys can return now.'”

 

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